Start The Year With A Fresh Approach To Your Money Goals.
Here we are again, sharing stories from our members—stories about starting fresh with big dreams, pushing through what felt impossible, and finding hope in how a credit union can help during tough times. As we step into a new year, it’s the perfect moment to check in on your finances. Are your accounts set up to maximize your money? Is it time to tweak your budget or change up your spending habits?
A whole new year is ahead—how will you make progress and crush those money goals?
Welcome to this month’s newsletter! As your Chief Marketing Officer, I want to take a moment to highlight something that often goes unnoticed—the incredible team working tirelessly behind the scenes to ensure your experience with us is user-friendly and stress-free.
The products and services you see—whether it's our top-notch customer service, the new digital features in our mobile app like Zelle®, or the ability to manage your accounts wherever you go—are the result of a group of caring member advocates. These are people who not only work to support you, but also live and work in the same community, shop at the same stores, and share the same neighborhoods. They come together with one shared purpose: to help you live your best life and make your financial journey easier.
While you may walk into one of our branches for a loan or to complete a transaction, there’s a whole network of people making sure everything works smoothly to meet your needs. From tech experts to loan officers, and everyone in between, we’re all here, working together with the spirit of the credit union, to deliver the service and products that empower your financial journey. So, as you navigate a new financial year, please know that you’re never alone in this—there's a team behind you, every step of the way. We're here for you, and we're excited to continue working together to help you achieve your financial goals this year.
Thank you!
Robin Tooms Chief Marketing Officer
5-Star Credit Union Experiences Start With 5-Star Loan Advocates
There’s nothing like a Loan Advocate who has your back when working through your loan application. Check out some of the recent 5-star reviews from our members. Want to talk with our amazing team to get started on a loan? Here's a link to get started!
⭐️⭐️⭐️⭐️⭐️
John Rubio was extremely patient, detailed, and responsive throughout the entire process from start to finish. From the loan process to the car buying process, to price negotiations with the dealership, to decoding dealership lingo, he did it all! There are not many people left in business that see customers as humans like John does.
—Britney C., Members Choice Credit Union Member
⭐️⭐️⭐️⭐️⭐️
Elsa Garza’s handling of my recent auto refinance was extraordinarily professional and extremely efficient. From the time I applied to the signing of the documents seemed like no time at all. She seemed genuinely concerned about my experience. I would highly recommend Elsa and MCCU to anyone looking for an auto loan with a competitive interest rate.
—Brent W., Members Choice Credit Union Member
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